Contact Us
Last revised: August 14, 2026
Use the details below whenever you need help with a product, an order, shipping, a return, a refund, or a privacy request.
What should I send?
Tell us the order number and what happened. Photos can help with damage, defects, wrong items, or missing pieces. Do not send a full card number or security code.
How do I label a request?
Ask us before mailing a return so we can approve it and send the free label. Put “Do Not Sell or Share” on a California opt-out message, or say whether you need access, correction, deletion, or portability.
When is support open?
We work Monday to Friday, 9:00 AM–5:00 PM in the timezone below. If you message after hours, we pick it up during the next support period.
Need help with this page?
Contact Dash at Support@bydresh.shop or 8088929080. You can write to or return an approved item to 1583 Walnut St, Kansas City, Missouri, 64108, United States. We answer Monday to Friday, 9:00 AM–5:00 PM in America/Los_Angeles. This store is available at bydresh.shop.